"Mentoring is the cultivation of young adults, the tender caring for and nurturing of them so that they will grow, flourish, and be fruitful".
My name is Thandiwe Naomi Lungu. I am a service-oriented individual with key competencies in
administration, customer service, communication, sales, and marketing. I work as a Customer
Success and Admin Officer at Voyagers Zambia Limited, and currently pursuing a bachelor’s degree in
Mass communication and public relations. I am a holder of an introductory and professional certificate
in marketing (CIM).
I believe in making a difference as well as having a positive impact on those around me. My long-term
goal is to grow holistically by pursuing opportunities for knowledge and growth. I have a passion for
volunteering and service. In pursuit of volunteering, I have come to realize that I am passionate about
the girl child because they are subject to a lot of issues that affect their well-being and in the long run
their future. The girl child is subject to early marriages, teen pregnancies, rape, no access to proper
education and menstrual hygiene as well as no voice of reason.
Interests and Career Goals
I take a keen interest in reading biographies or listening to stories from women who have gone ahead of
me. This doesn’t only inspire me, but also gives me the motivation to work hard and know that it is
possible, even when life is not in your favor. Other than that, I love swimming. I learned how to swim at
the age of 8, and ever since I'm always eager to get into the water. I love dancing, flowers, and plants as
well as looking at houses. (I am fascinated by the process of how beautiful houses came to be).
My long-term career goal is to work for the United Nations, European Union, Commonwealth, and
African Union or serve my country under diplomatic service. Not only are the organizations prestigious, but they also play a critical part in developing, improving communities, and promoting citizen participation.
My mentorship experience started from the corporate side. Every place I have worked, I found myself
looking up to someone and asking a lot of questions. My mentorship experience took a great turn when
I joined a young women’s network called KUPES. The network's values and vision aligned with mine and found me at a place when I needed a voice of reason.
I was blown away by the founder, who’s my mentor, Mrs. Norena Chiteba, also known as Lady Norena.
Her passion and drive to motivate, inspire and empower young women to achieve greatness are
exceptional. The holistic mentorship I have received from the network has brought so much light into
my life through the conversations, training, and relevant relationships. The butterfly as the symbol of
the network which represents process and growth has helped me realize, that there should be no pressure to ‘BECOME’ but trust the process.
I went through a leadership growth track under KUPES which had a project that enabled me to mentor
15 young girls. This boosted my confidence and zeal for young girls. The notion 'mentored to mentor'
arose here, because the leadership growth track equipped me with the knowledge and skills to mentor
the young girls. As the saying goes, knowledge is power but is more powerful when shared.
My leadership experience began in high school when I was appointed as head girl at an all-girls school. I have always wanted to be at the forefront to lead including within my family even though I'm not the
first born. I have led the family business before because I was perceived as responsible to take up the
role. Furthermore, I am currently serving as a youth leader at my local church as well as a team lead
under the KUPES young women’s network.
One of the things I have learned from the above leadership roles is the style of servant leadership;
focusing on the needs and well-being of others before considering my own. I have learned to handle
diverse personalities and to listen more. As a young professional, I am still learning and pursuing
opportunities that will enhance my leadership skills, and EQUIP is one of the opportunities I have jumped on.